Support
We're here to help. Most issues are resolved within 1–2 business days.
Contact support
Email us and we'll get back to you as quickly as possible.
Support emailsaad.zgm@gmail.com
Typical response timeWithin 1–2 business days
What to include in your email
- Device model and OS version (for example, iPhone 15, iOS 17.5)
- IsIt app version
- The game code (if your issue happened during a match)
- A clear description of the issue and the steps that led to it
- Screenshots or a short screen recording, if possible
Frequently asked questions
Account & privacy requests
To request data export or account deletion, email us from the address linked to your IsIt account with the subject line "Account deletion" or "Data request". We'll confirm and complete your request within a reasonable timeframe required by applicable law.